salesforce
Maximizing sales and strengthening communication are among the foremost priorities for any organization, but at the same time it is equally important to keep the costs also under control. Our Salesforce services help you streamline your business processes using a common network, hardware and software platform within your organization.
From Salesforce Chatter, Sales Cloud, to Service Cloud applications, we provide a variety of SaaS based offerings for Salesforce. We also provide Salesforce CRM services to clients that help them achieve their business goals like increasing leads, enquiries, improving sales pipeline, and aligning cost estimations. It also helps them in utilizing Salesforce as a solution to engage with their customers and stay ahead in negotiating and closing deals.
Whether it is to analyze customers’ preferences and behavior, or to comprehend scattered information, or to understand efficacy of marketing efforts, our experts help in implementing Salesforce solutions to resolve all your business problems. We offer complete suite of customized solutions, consulting and Salesforce services.
Enabling dissemination of 360-degree insight on customer data to all the departments of your organization by exploiting the maximum potential of the Salesforce platform.
our offerings
Salesforce Implementation
Salesforce App Development
Salesforce Implementation
From initial strategy and design to complete configuration, development, deployment and customization; our Salesforce experts provide comprehensive roadmap for implementation and change-management plans.
- Salesforce consulting.
- Customization & configuration.
- Salesforce Integration.
- Data Migration from old CRM.
- End-User training & Change Management.
- Launch(Implementation).
- Post-launch support.
Salesforce Customization
Salesforce App Development
Salesforce Implementation
We believe every organization has its unique business processes and hence customization of Salesforce is often required to meet specific needs while keeping the ongoing functionality intact. Our expert and experienced Salesforce team is fully equipped to customize workflows and data management with Salesforce to help you address your specific business requirements.
Salesforce App Development
Salesforce App Development
Salesforce App Development
We help you personalize Salesforce application by developing and incorporating your custom features required to improve and transform your sales, marketing and customer service processes. With agile development approach, our team ensures that you not only fulfill your current requirements but also make the most optimum utilization of Salesforce Platform to adapt for future needs too.
Salesforce Integration
Salesforce Integration
Salesforce App Development
By integrating systems and other SaaS applications with Salesforce solution, we ensure seamless user experience across your IT ecosystem. The integration certainly provides the stakeholders with a comprehensive 360 degree view of business, and also enhances accuracy, and seamless flow of data between departments and users. We are fully equipped to execute various third party system integrations to add more efficiency and productivity to your Salesforce solution.
Salesforce Consulting
Salesforce Integration
Salesforce Consulting
Our team of Salesforce experts provides value added consultation on Sales Automation, Customer Service Automation, Marketing Automation, Community Management, usage of AI Capabilities to enhance your sales & customer service, and address your ever-evolving marketing needs.
Salesforce Support
Salesforce Integration
Salesforce Consulting
EPAD offers complete range of support services for development, deployment and administration of Salesforce solution.
Ongoing Management
You can avail complete support including daily routine administration services like User administration, data administration, etc. on a regular basis.
Performance Check & Monitoring
Includes assessing system’s performance through constant check-ups and remedial measures to be taken if any issues are found.
Trouble Shooting / Bug fixing
To overcome any interruptions in Salesforce –supported processes, our team can eliminate errors in code, fix operational issues, and fine-tune configuration related issues within least possible time to resume the business process asap.
Security Check & Monitoring
Proactive monitoring of Salesforce solution to identify security related issues, threats & risks; Prompt action for protection and system restoration.
User Management
Includes managing profiles and permission, setting up role hierarchy, system configurations, reports and Dashboards for users.
User Training
End User and Administrator training on features and functionalities to help them make the best use of the implemented Salesforce solution.
Salesforce Data Migration
Salesforce Data Migration
Salesforce Data Migration
Using structured and proven techniques, our experts define and configure data management processes to ensure efficient data migration for your Salesforce solution. Our team interacts with key users and stakeholders of your organization before configuring and implementing migration, to make sure that the data remains safe, sound and consistent while uniformity is maintained across all the used norms and nomenclature. In addition to Data Migration, we also offer Data Massaging (Clean-up), and Data Mining services.
Our Expertise
Privacy Policy coming soon
Salesforce Wave Analytics Solutions (Business Intelligence)
Salesforce Wave Analytics Solutions (Business Intelligence)
Salesforce Wave Analytics Solutions (Business Intelligence)
Our Salesforce experts have developed strong understanding and capabilities to help you utilize the Salesforce’ BI platform for providing an easy and intuitive access to business insights. Without requiring any business analysts, our custom solutions will enable you to make the most of Salesforce Wave Analytics. You will be able to smartly visualize and optimize data for access any time on any device.
Salesforce Scripting
Salesforce Wave Analytics Solutions (Business Intelligence)
Salesforce Wave Analytics Solutions (Business Intelligence)
Whether it requires scripting in Java, Ruby frameworks or using prebuilt code templates, or if it needs building scripts using Visual Workflow or writing business logic codes, our Salesforce developers have adequate and robust proficiency in object-oriented programming which is indispensable for effective Salesforce Scripting.
Salesforce Content Management System (CMS)
Salesforce Wave Analytics Solutions (Business Intelligence)
Salesforce Content Management System (CMS)
Our Salesforce CMS solutions are customized to meet specific content management needs of your business. We help you in creating content, defining workplaces, communities and managing content access for sharing with appropriate users. Salesforce CMS offers great aid in organizing content under specific ‘Collections’ and ‘Topics’ for sharing with various communities as per relevance.
Salesforce Cloud Solution
Salesforce Cloud Solution
Salesforce Content Management System (CMS)
Both for B2B and B2C perspectives; we help you use Salesforce Cloud platform for managing relationships and collaboration with your end consumers and trade partners. Our Salesforce Cloud expertise is vast and includes solutions for Service Cloud, Marketing Cloud, Commerce Cloud, Community Cloud and Sales Cloud to manage leads & opportunities and enhance sales.
Salesforce Reporting
Salesforce Cloud Solution
Salesforce Reporting
In addition to a variety of Standard reports that Salesforce provides for different purpose; we analyze your business workflow and processes to help you identify critical object fields for creating custom reports on key performance indicators. Using Visual Force, our Salesforce experts help you design smart dashboards with charts, tables and other graphical components.
why choose us?
COMPETENCE
COMPETENCE
COMPETENCE
Our highly experienced team with vast technological expertise is fully equipped to deliver perfect solutions for all your requirements.
COMMITMENT
COMPETENCE
COMPETENCE
Our dedicated and professionally skilled team works relentlessly to ensure error-free and timely delivery of solutions to our clients.
CREDIBLITY
COMPETENCE
COLLABORATION
With the best talent on-board and following best practices, we are fully committed to provide technically superior and the most efficient solutions to our clients.
COLLABORATION
CLIENT SATISFACTION
COLLABORATION
We keep our engagement clear and transparent; our teams work hand-in-hand with clients ensuring exceptional servicing & long-term relationships.
CLIENT ORIENTATION
CLIENT SATISFACTION
CLIENT SATISFACTION
With the Client-First approach; all our efforts are aimed towards creating winning solutions for our clients, even if that calls for going the extra mile.
CLIENT SATISFACTION
CLIENT SATISFACTION
CLIENT SATISFACTION
For us Client satisfaction is supreme; we take full ownership and responsibility to offer you more value for your money and keep you ahead of your competition.
our happy clients
"The team at EPAD has transformed the way we do business by helping our infrastructure work smarter along with Salesforce services. In short, great people, top-notch quality, highly recommended."
"We had a great experience with EPAD and would recommend their services to others. The way EPAD have helped us in managing an effective CRM platform through Salesforce services, we have gained a level of trust on them and they have become our value-added partner."
Marc Malone
Roman Chambers
Roman Chambers
Roman Chambers
Roman Chambers
Roman Chambers
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