application support and maintenance
Application Support &Maintenance (AS&M) is handling technology well so that it converges together to keep information systems fully operational. Vertexplus’ AS&M meets all these specifications. Why and How? It is based on superior innovation, creative design of app solutions. Our app support is a strong pillar that strengthens digital and back-end operations. Also unique app support design greatly changes and redefines quality services and customer care. Importantly, it nurtures and delivers better AS&M solutions which enhance capacity building and superior services performance.
As a leading IT services provider and global technology company, Vertexplus’ AS&M gives progressive evaluation services that easily work with client IT network setups.
our support & maintenance services
System Software Support
Comprehensive System Audit
System Software Support
We all know system breakdowns begin with software malfunction or code error. We evaluate system software and provide consistent, stable and reliable system software support and ensure timely response to every hint of app glitch.
Application Upgrades
Comprehensive System Audit
System Software Support
Innovative app design and fast response app support empower client systems all the time. This safeguards vital client data with high encryption standards. Our 360-degree application support and maintenance solutions come with future-ready technology adaptability.
Comprehensive System Audit
Comprehensive System Audit
Comprehensive System Audit
Step by step, we do an entire system audit of all basic and core performance indicators. Our primary goal is to bring out the best system audits that address all of today’s business challenges.
Data Migration
Maximum Application Efficiency
Comprehensive System Audit
Secure data migration and encryption are important with so much intellectual property at stake. Our services deliver 100% safe data migration solutions coded to high security standards.
Client IT Network Evaluation
Maximum Application Efficiency
Maximum Application Efficiency
Achieving optimum application service and performance comes down to proper and full support. IT network time-out affects customer businesses, IT systems, client trust and have long term costs overall. Full network evaluation stops future breakdown possibility and provides flawless non-stop service. This is critical.
Maximum Application Efficiency
Maximum Application Efficiency
Maximum Application Efficiency
Achieving maximum app support efficiency minimizes downtime and reduces the total cost of ownership. Our services are rooted in continuous R&D. We focus on making next-generation redefining apps that enhance system efficiency.
maintenance & support challenges
Our maintenance and support services are customized for customer needs and size. It is obvious business encounter several challenges according to size complexity and management challenges.
Comprehensive Grid Evaluation
Comprehensive Grid Evaluation
Comprehensive Grid Evaluation
By keeping client-based AS&M services we analyze and evaluate client application systems, IT infrastructure and architecture.
Makeover App Performance
Comprehensive Grid Evaluation
Comprehensive Grid Evaluation
More so, client support helps us to know better the real client business apps. We consider every approach before looking at the technical aspects.
Overall Maintenance Costs
Comprehensive Grid Evaluation
Overall Maintenance Costs
As experts at improving app stability, we help clients lower app maintenance costs, reduce the cost of application maintenance and management and give sustained service quality.
our support & maintenance approach
Maximize application support
Minimize downtime or service slack/outages
Reduce total cost of ownership
Maintain flawless application service
Enhance application performance per capita
Optimize maintenance costs and enhance performance
Enhances program speed and quickens release time
Use high-value industry bechmark trends
Apply optimized, fine-tuned and result-oriented tasks
steps to achieve these benefits
Research and Analysis
Our research and analysis stops several app outages and helps design consistently performing systems.
Programming Testing Documentation
Every step is tested for conformity to a standard operating procedure (SOP) and keeping progressive application documentation.
Update and Modification
There are modification requirements all the time and these must be done on time. We do both timely project execution and seamless handling.
Constant Assessment and Re-Assessment
A consistent and persistent pursuit for great services means a non-stop round of looking at routines over and over again.
Application and System Performance Profiling
A systematic and comprehensive profile makes it easy to follow especially for system upgrade and reconfiguration.
Application Support and Troubleshooting
Applications are software codes that may malfunction either because of hardware or software issues. We consistently pursue a flawless troubleshooting plan.
Legacy System Maintenance and Enhancement
We are ever mindful of the present system set-up and work to achieve easier integration and enhancement.
Database Evaluation and Monitoring
We are relentless in database evaluation assuring that all stand as stated and the monitoring is a perpetual engagement.
24/7, 365 Uptime Maintenance and Availability
Our services are a broad-spectrum of services convergence whereby the client rests assured of all tasks about availability and performance.
frequently asked questions
1. What are the common challenges in maintaining high AS&M standards?
Always challenges exist in all IT setups depending on size & complexity. Maintaining superior grid form and app makeover efforts demand high dedication and commitment.
2. What are the costs of taking up AS&M services?
Depending on client business size, IT architecture network setups, used software and specific client needs in the AS&M we calculate the all-inclusive terms of service.
3. What are the guarantees with regard to intellectual property and data safety?
As a global technology company we are signatories to the global intellectual rights treaties and maintain close follow up of the same. We have a high reputation to keep and also secure client trust as responsible and trustworthy technology innovators.
4. How does your company mitigate potential data loss or theft?
We have dedicated teams of software professionals trained in all types of encryption norms and experts at securing IT networks from all formats of attacks. Our IT professionals are in standby mode 24/7, 365 days securing client interests.
5. Are there any assurances to clients in standards as stated?
Clients are our treasured business partners and therefore we go a long way in ensuring total satisfaction, service quality and first-class customer care standards at all times. Our dedicated efforts ensure a lifetime of customer trust.
6. How can new clients take up on your services?
Clients only need to get in touch with the customer care service professionals. Our full team of service professionals will fully analyze and know exact client needs and how best to address them with complete satisfaction.
why choose us?
COMPETENCE
COMPETENCE
COMPETENCE
Our highly experienced team with vast technological expertise is fully equipped to deliver perfect solutions for all your requirements.
COMMITMENT
COMPETENCE
COMPETENCE
Our dedicated and professionally skilled team works relentlessly to ensure error-free and timely delivery of solutions to our clients.
CREDIBLITY
COMPETENCE
COLLABORATION
With the best talent on-board and following best practices, we are fully committed to provide technically superior and the most efficient solutions to our clients.
COLLABORATION
CLIENT SATISFACTION
COLLABORATION
We keep our engagement clear and transparent; our teams work hand-in-hand with clients ensuring exceptional servicing & long-term relationships.
CLIENT ORIENTATION
CLIENT SATISFACTION
CLIENT SATISFACTION
With the Client-First approach; all our efforts are aimed towards creating winning solutions for our clients, even if that calls for going the extra mile.
CLIENT SATISFACTION
CLIENT SATISFACTION
CLIENT SATISFACTION
For us Client satisfaction is supreme; we take full ownership and responsibility to offer you more value for your money and keep you ahead of your competition.
our happy clients
"Great work and customer focused services. We are amazed by the performance of iPhone and Android application that EPAD has provided. They take care of the finest little details and delivered high-quality, business-oriented application for our business."
"EPAD was extremely professional, responsive and flexible to all our project needs. They are indeed one of the best mobile application development teams we have worked with."
Dam Martin
Harvey Paker
Harvey Paker
Harvey Paker
Harvey Paker
Harvey Paker
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